Evacuating staff and running a realistic crisis exercise doesn’t need to interrupt business as usual. Kestrel’s Sandra Pedersen says it’s always a balancing act when designing crisis scenarios. “We need to make the crisis as real as possible and we need to ‘test’ as many people and procedures as...
A multi vehicle crash inside Auckland’s Waterview Tunnel is something no one wants to be faced with. But, it’s a scenario that tunnel operators and emergency services needed to be confident they could deal with prior to the public opening. Kestrel’s John Hamilton was part of the team tasked with...
When Kestrel is researching a tailor-made crisis scenario for an organisation it’s common to discover risks or gaps in business as usual, says Kestrel Director Karen Stephens. “When we’re researching scenarios, we’re looking for possible failure points that may have been overlooked internally as...
By Karen Stephens Creating a better user experience is the driver behind revamping the business continuity documentation we prepare for our clients. Historically this documentation has been extensive and somewhat difficult to navigate which generally means it doesn’t get used when something goes...
Crisis management planning is important for any company but especially so when you cover the large geographical area that Southland’s PowerNet manages. Talon helps make crisis management in wide-spread areas much easier. Tania Cribb, PowerNet Compliance and Risk Advisor, says PowerNet builds,...
By Karen Stephens, Director Kestrel Group Cyber-attacks are on the rise but crisis management teams should treat them like any other type of crisis. The right tools and training will have your crisis management team managing cyber-threats, and any other type of crisis, calmly and effectively....
The best crisis management app is the one that everyone in your management team can use in the heat of the moment. With that in mind, here are the features you should look for in a Crisis Management app: Easy to use – virtually no learning curve, people can immediately use the app in a crisis....
Real life scenarios put Leighs Construction to the test Leighs Construction has a staff of about 270 working nationwide but on any given day they could be responsible for up to 1500 people working on their sites. That’s the reality for a large construction company with many contractors and that...
A pilot trial of Kestrel’s new crisis management app has proved so successful for Wellington International Airport that they are now using Talon for all emergency response and business continuity purposes. Manager Airport Performance, Lachlan Thurston, says the company has been working together...
The cyber security challenge, is your organisation prepared? In June, we hosted guest speaker Paul Ash, of the National Cyber Policy Office. Paul talked about the constantly evolving cyber security challenge, what New Zealand is doing about it, and what you can do to protect your business. Also...